Opening General Session

By the Time They Need Us, They Already Know Us: A New Approach to Social Media for the Self-Storage Industry
Steve Vrooman, Professor of Communication Studies, Texas Lutheran University
Session Description

Strategy & Enterprise
Market Conditions: Opportunities and Realities
REIT Panel Discussion
Town Hall Discussion: Property Taxes
Performance Analysis of the Top Four REITs
Session Descriptions

Development & Growth
Talent Acquisition in a Booming Economy
Development and Expansion War Stories
Benchmarking Data: How Do You Stack Up Against Your Competition? 
Lawsuit Proofing Your Business
Session Descriptions

Management & Operations
Striving for Excellence: Self-Storage Professional Skills Development 
Managing Across Multiple Locations
Five TSSA Lease Essentials Every Manager Needs to Know
Collection Techniques to Avoid
    Bonus Sessions:
Deep Dive Workshop: Seven Essential Steps to Closing a Sale
Changes in Overtime Laws: Structuring Agreements with Your Employees
Session Descriptions

Marketing & Technology
Productivity in Hand: Five Things Every Self-Storage Professional Should Be Able to Do on the Go
Time Management Tools to Manage Your Social Media
Digital Technology Disruptors in the Marketplace
How Facilities Can Improve Their Cyber Security
Session Descriptions