TSSA Code of Ethics

The members of the Association shall abide by the following code of ethics. 

 Each member of TSSA shall:

(a)  promote and maintain a high standard of integrity in the performance of all obligations and services in the operation of their business;

(b)  maintain and operate their business in accordance with fair and honorable standards of the competition and in compliance with TSSA bylaws;

(c)  strive continually to promote the education and fraternity of the membership and to promote the progress and dignity of the self storage industry in creating a better image of itself in order that the public may be better served;

(d)  refrain from attempting to obtain customers through means of deceptive, misleading, or fraudulent statements, misrepresentations, or the use of implications, unwarranted by fact or reasonable probability;

(e)  not use the TSSA logo on forms other than the official TSSA Self-Service Storage Rental Agreement and related forms or give an incorrect impression that a form is approved by TSSA when it is not approved;

(f)  not reproduce or reprint any form or publication which is copyrighted by TSSA, with the exception that (i) a form that has been filled in and signed may be photocopied and (ii) any form in the TSSA Goldbook© or appendix CD may be reproduced if expressly allowed, and the person or firm using such form is a member in good standing at the time that the form is copied and used;

(g)  not use any unlawfully reproduced or reprinted TSSA form or publication;

(h)  not use the TSSA logo in any manner except on the member’s stationery and in telephone directory ad pages and other forms of advertising, in which event the phrase “Member” should appear below the logo.  If the TSSA logo has been placed on the member’s stationery or form, the use may not be in a manner which makes it appear that the member’s own form is an official form or has been approved by TSSA when in fact it has not.  A determination by the Board that this provision of the bylaws has been violated shall be final.  Other uses of the TSSA logo may be authorized, from time to time, by the Board.  Such use of the logo is limited to members in good standing of the Association; and

(i)  abide by all national, state, and local laws of every kind and nature.