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  • Know Your Product (And Your Services)

    August 26, 2011
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  • Take Aim or You'll Miss Your Target

    August 19, 2011
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  • Give It Some Thought

    August 12, 2011
    How often do we really take the time to just think? Not space out, per se. No "multitasking." No aimless worrying. Just let our minds think. It's not a waste of time...give it a try!
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  • The Power of Web Marketing: What "Stop Whining and Start Acting" Got Wrong

    August 03, 2011
    Traditional mass media advertising is not the best or singular answer for self-storage. Saying mass media ads never work would only be myopic. However, the majority of evidence points to their decline.
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  • There’s an App for That

    July 21, 2011
    We live in the information age, and we live in changing times. The two are closely linked, and the pace of change accelerates every day. It is both exciting and at times, frightening. Will it mean giving up things we love, and accepting new replacements? Will it be an end to rituals we’re accustomed to? And will it affect self storage?
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  • Reaching My Own Milestone with TSSA

    July 15, 2011
    TSSA is celebrating 25 years in the self-storage industry. That’s a significant milestone for an industry that hasn’t been around that long! That means that TSSA was established in the early years of the industry’s growth.
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  • Sell Everything You Have to Offer!

    July 08, 2011
    Never stop selling! Guest blogger and upcoming convention speaker Kenny Pratt provides some tips for top-dollar sales.
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  • TSSA Offering Plenty of Opportunities to Learn About New Texas Lien Law

    July 01, 2011
    Have you heard that Texas has a newly revised self-storage lien law? We do, thanks to everyone involved, including TSSA members. The new law will be effective on Jan. 1, but we're not waiting until then to help educate our members...
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  • Having Fun With Media

    June 24, 2011
    When you think of self storage, you don’t usually think of multi-media. After all, storage facilities are fairly basic, right? Not so fast. There are lots of fun things relating to self storage going on with a variety of digital media...
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  • Staying Current in a Fast-Paced World

    June 17, 2011
    As a small business owner, it just isn’t easy staying up with emerging trends and technology. Before joining TSSA as a staff member I helped manage the self-storage facility that my husband and I own. Every day we focused on providing the very best customer service possible, keeping our files and records up-to-date, ensuring that the facility was in tip-top shape with available units ready to rent, and the other dozen or so daily chores that occupy the day
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  • Winning Storage Customers with Local Internet Search

    June 10, 2011
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  • Why Didn’t You Say So?

    June 02, 2011
    We know intellectually that it's critical to communicate clearly both at home and professionally...but we often can't see the forest for the trees, and we leave out the most basic - yet important - information!
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  • More Than Meets the Eye

    May 27, 2011
    There is more to managing a self-storage facility than meets the eye. And there is more to the managers themselves than meets the eye as well. Here's a manager who embodies the best atrributes possible.
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  • Become a Star - Advertise on TV!

    May 20, 2011
    If you want a sure-fire way to jump-start rentals, go get your facility on TV or at a minimum on the radio. Before you discount it as too expensive, call a few stations and ask for rates. Yes, you’ll get a sales presentation but good information ...
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  • Texas Self-Storage Lien Bill Clearing Final Hurdles

    May 16, 2011
    The smell of sweet success is in the air as the self-storage lien bill makes its final way through the Texas Legislature.
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  • The Right Phone Skills Can Work Magic

    April 29, 2011
    One of the most important lessons that I have learned about effectively managing self-storage properties is that you must have managers and employees who can sell, and sell well. In this competitive environment, it is important to make sure you are giving the most effective sales presentation possible with every incoming phone call.
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  • Relating to People is Key

    April 26, 2011
    Relating to people is key to just about everything, including success in the self-storage industry. Allow me to explain. I recently came across a quote in the Austin American Statesman in an article that featured an interview with a screenwriter.
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